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Jeto FAQ
Error when logging in
Error when logging in
Jason Olliver avatar
Written by Jason Olliver
Updated over a week ago

If you, are any of your users, have issues logging in, make sure to use the email address as created in Jeto originally. The email field on the login page is case sensitive.

For example, if the email used to create the Jeto user is "", entering will result in Jeto saying the user does not exist. The capital J is important.

NOTE: if you wish, Admins can update the email address in the Users tab of Jeto to reflect the desired format.

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